Frequently Asked Questions
Everything you need to know about our outdoor and lifestyle apparel.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3 to 5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for Ridgeline gear?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Are your outdoor jackets waterproof?
Yes, our performance jackets are engineered with specialized waterproof membranes and DWR coatings to ensure you stay dry in the harshest conditions.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. We recommend measuring a similar garment you already own to compare against our specific product dimensions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.
How should I care for my Ridgeline clothing?
To maintain the integrity of the technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and fabric softeners.